Digestive Health Partners

Andrea S. 

on IDD Agency

3 years ago

A routine colonoscopy these days is all about volume; the Drs & facilities push to get as many procedures done in a day as possible. I appreciate an efficiently run facility; however, appears the staff loses sight that their everyday job is an uncertain procedure for the patient. No time for any meaningful conversation; the staff doing the bare minimum before getting to the next person in line; again, all about the volume. The Dr & anesthesia technician were worth noting. Forget about any clear explanations from the resultin... read more

Gail W. 

on IDD Agency

3 years ago

Colonoscopy: 1. The MD was great. Took time to answer my ?s thoroughly and did not seem rushed. 2. The Nurse anesthetist was cheerful, quick and efficient, but a little careless (I've seen more skillful IV insertion) 3. Communications with the scheduling department was subpar. Returning calls was a frustrating and time-consuming experience. Whenever I finally connected with a real person they were very pleasant, but overall communication was not streamlined.* Perhaps they are understaffed? If this office improved their comm... read more

Grady N. 

on IDD Agency

3 years ago

Friendly and efficient. Scheduled colonoscopy was on time. All staff was friendly and informative. Procedure was painless, except for insertion of IV. 10:30 am scheduled procedure, completed including sedation recovery by noon. 

Pansy S. 

on IDD Agency

3 years ago

From the front desk to discharge, every one was very friendly and efficient. They all worked together to provide a pleasant experience. 

Paul T. 

on IDD Agency

3 years ago

The staff was incredible! They did a great job with me and were great with my wife in the recovery room. Could not ask for a better experience! 

Pat G. 

on IDD Agency

3 years ago

I wish to commend Karen for reviewing my case. She clarified the need for a procedure and while reviewing my over the counter supplements advised me of how one may have impacted a reaction. Also the receptionist was very welcoming and helpful. 

James W R. 

on IDD Agency

3 years ago

I was running late and missed my appointment, but they still managed to squeeze me in, thank goodness! First rate service all around. 

Craig M. 

on IDD Agency

3 years ago

The people who performed my colonoscopy were first-rate. However my dealings with the scheduling Department especially through the automated rat maze they call an answering system was terrible. This needs to be improved drastically before they can be rated at 5. 

Asheville Mike G. 

on IDD Agency

3 years ago

I was referred for a Colonoscopy and I must say they made it as easy as it could be considering what you have to do to prepare. The communications were frequent and the appointment for procedure was prompt. I can't say it was a great experience but it was as good as that can be provided. The staff was friendly and informative.