This profile has been claimed by the business owner or representative.
Digestive Health Partners
- Healthcare
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The biggest problem is not being able to call and talk to an actual person. They sent an email that needed a code you have to call to get the code and no one would answer, I finally had to get off work early and drive to the office to tato someone.
The actual visit for my colonoscopy went very well indeed, and merited a 5-star rating, with friendly and efficient staff and very competent care. It was issues with the Colon prep that merit a lower rating. I am a physician myself, and have personally undergone several colonoscopies and removal of polyps, so I'm not criticizing colon preps in general, they are never much fun. But in this case, I was required to order the prep medications from a specific place, (it wasn't available elsewhere, I tried) they were inordinatel... read more
Once you finally make it to your colonoscopy it is a seamless experience! Not the scheduling aspect. I found it difficult to schedule and appointment, actually had to come in the building to get excellent customer service after I made many phone calls, placed on hold, told I would be called back and never did. Even buying my prep from gift health took days and several phone calls and attempts to maneuver the computer system and make the purchase. It was a long ordeal overall and the front part- scheduling and buying needed p... read more
When u are at the office it's great but trying to reach them or get paperwork filled out has been a nightmare!! One of the nurses has made me cry on multiple occasions over the phone just for trying to get FMLA filled correctly
A couple of things that could be improved....my i.v. really bruised the top of my hand. I think that could have been removed before the anesthesia wore off. It was painful removing it. Also, you should have some kleenex or toilet paper in the recovery bays. My rear end was wet and gross when I came out of the anesthesia. I was told to get dressed and I had nothing to use to dry myself.
OUTRIGHT FRAUD! I have never been to this company, never called, never emailed, never heard of this company, BUT THERE IS A CHARGE ON MY DEBIT CARD FROM THEM. I don't have health insurance and haven't been to the doctors in over a decade. I have contacted the Attorney General and BBB. DO NOT TRUST THEM!!!!!
Everything with my visit was great. Front staff was very pleasant & friendly. Dr was very helpful & understanding. However, calling the office is an absolute nightmare! Can't get a person on the phone. You get transferred where the phone cuts you off. Leave a message which is NEVER answered! It's not just me. I have 2 neighbors who are patients who get the same treatment. God forbid if we had an emergency! This is unacceptable. I'm actively searching for another doctor if I have to go to Greenville or Marion. Absolutely ridi... read more
I had a colonoscopy on 8/23/24 with Dr. Adam Zivony. My previous Dr. Wood had retired. I have been a patient at this practice for many years and this was the Worst experience I have ever had. I started on the Monday before my procedure with the clearllax and on Thursday before my procedure I started my liquid diet and the first part of the prep. I had very little sleep as I got up at 3:00 on Friday to finish the prep. I arrived timely for my appointment and I specifically told 3 different people including the Dr. how my... read more
What does it take to get someone from this practice to call you back. I have been trying to schedule a colonoscopy since May 14 when my PCP sent a referral. And now it’s early July. I also completed my Phreesia profile weeks ago. I have left 4 vms on their schedule a procedure line and always leave a complete message with phone, DOB, spelling but crickets from DHP.
Frequently asked questions about Digestive Health Partners
How is Digestive Health Partners rated?
Digestive Health Partners has a 4.8 star rating with 3,448 reviews.
When is Digestive Health Partners open?
Digestive Health Partners is closed now. It will open at 8:00 a.m.